respect the service access KPIs to ensure responsiveness in contact response
to do well
respect a high quality standard on the contents of the proposed service
do even better
raise the bar on the know-how of services to manage every customer contact in full
do according to the rules
comply with personnel safety regulations and comply with privacy and GDPR regulations
TEAM
our teams are real people, direct employees of communication professionals, specialists in representing our customers towards their customers. The team of 24 Teleoperators is always coordinated by an Account manager who guarantees the quality and efficiency of the service.