communicate by interacting with customers through the most traditional but still most personalizing method.
customer service via email / web
interact with the method among the customers' favorites; emails travel past the filters and fears and certify the relationship between company and consumer in black and white.
customer service via sms / whatsapp
immediate, engaging, innovative and at the same time protested by everyone; sms and whatsapp platforms are the service of the present and the future.
All the services to get to know and assist your client on his journey
Customer Service - Information and reportsCustomer service - Product criticality reports - ComplaintsAssistance to Sector OperatorsConsumer assistance on useInformation and organoleptic characteristicsTechnical customer serviceCustomer assistanceCustomer assistance - Installer assistanceCustomerAfter-sales serviceProfile or pre-customer profiling Promotions and prize events
telemarketing
Sales Network Support / Leeds Survey-Satisfaction Study Sales Support Telemarketing Informing and Inviting to Seminars Qualifying Lists / Databases Profiling Contacts
Interactive management of promotions with mechanics and platforms differentiated by the target and the product MODULES proposed: Legal (delegated subject and regulation) Mechanics: Call & win - SMS and win - Click & Win - Postcards & Vinci Winner - assignment and validation Prizes - retrieval and shipping